Privacy Center

We protect all personal data against unauthorized access, loss, or damage using industry-standard encryption and access controls.

Data is collected only for specified, explicit purposes related to educational guidance and career planning.

We collect only the minimum data necessary to deliver personalised guidance and improve the platform.

We take reasonable steps to ensure personal data is accurate, complete, and kept up to date.

Data retained while account is active and student is enrolled. Regular reviews ensure data remains relevant.

Analytics and usage data is retained up to 24 months, then aggregated or anonymised. Disaster-recovery backups rotate on a 35-day cycle.

Upon request or after retention period, all personal data is permanently deleted from active systems within 30 days.

HawkNest does not make autonomous admissions decisions. Our AI supports guidance by providing recommendations, career matches, and pathway suggestions that students and counsellors review together.

Student data, user prompts, and assessment responses are never used to train, fine-tune, or improve any third-party or foundation AI model. AI subprocessors are contractually restricted from doing so. Service improvements use only anonymised, aggregated, or synthetic data.